My Service Ratings
05/20/2026 - Shay Patel
Zero post-closing cooperation and zero transparency. I had a very poor experience dealing with this listing agent. After moving into the property, we discovered an active plumbing leak located directly under broken tile and missing grout that was present during the listing period. In my opinion, this agent demonstrated a severe lack of transparency and professionalism once the sale was finalized. I would caution any buyer dealing with him to double-verify all documentation and expect zero post-closing cooperation.Top of that all provided buyers contacts was non functional.I will provide more information once my issue is resolved !

My Service Ratings
07/10/2024 - Not Provided
We met Michael at an open house before we had even begun to renovate and list our house. He kept in touch with us, walked us through the necessary steps to list, had the patience of a saint as we had issue after issue with our remodel, and did all he could to talk us down when things seemed overwhelming. We had 7 offers within 4 days of listing. Michael was instrumental in the negotiation process with the builder of our new house, going to bat for us on more than one occasion. We are now in our dream/forever home, but it would not have been possible without Michael’s patience, diligence, and help. He will work tirelessly for his clients. We tell everyone about him and how pleased we are with everything he did for us.

My Service Ratings
08/09/2023 - Not Provided
Michael Cantrell made our first time home buying experience feel hassle free from the get go. From understanding our needs and finding the property to the closing of the deal, he was always on top of it, guiding us through the process and answering all our questions. We highly recommend Michael, he is professional, thorough, attentive and invested. He has great knowledge of the business plus incredible people skills and that is just what is needed when having to coordinate and work with all the different parties involved.

My Service Ratings
06/02/2023 - Not Provided
The saying 'third time is a charm' was in full effect when we met Michael at an open house we stumbled upon. Little did we know, we were about to put an offer on our dream home, which would ultimately become our third house with the help of a third realtor. If Michael is your first realtor, please consider yourself lucky. Given our previous experiences buying and selling, having Michael on your side was a breath of fresh air. He is incredibly knowledgeable about the housing market and is a genuinely kind person. When asked for his perspective, he will not beat around the bush as we have experienced with others, but instead, will provide you with an honest opinion.With his help and expertise, we were able to purchase our new home after going through a bidding war with multiple offers. We sincerely believe our offer would not have been accepted without Michael as he went above and beyond. Not only was he able to assist with said purchase, he helped us sell our previous home despite the increasing interest rate environment's best efforts.After working with Michael, we truly understand what it means to have white glove service. It was an absolute pleasure to work with him, and we cannot express how much his patience, humor and kindness helped throughout the entire process. Without hesitation, we highly recommend him to all.

My Service Ratings
12/27/2022 - Mustafa Moti
I was lucky to meet Michael at an open house in Plano. Michael was super knowledgeable and very professional. I already had a realtor I was working with, but I kept him in the back of my mind because of how professional he was at the open house. My realtor at the time was not responsive to me and not helping out with any advice or info of any kind. Buying a house is such a large purchase and I needed the best help I could get. I decided to give Michael a call after meeting another agent some days prior. He picked up the phone on a Sunday and I was able to meet him at another open house he was hosting that day. He remembered who I was and we jumped right into strategizing what was best for me and my family. During the process, we looked at homes and Michael was readily available any day needed to talk or see new homes that just came on the market. He even stood out on a busy new Garland listing late afternoon while mosquitoes were attacking both of us because I wanted to see the house. Not one complaint. He was laser focused on finding a good home for me and my family. Michael always broke everything down in detail and has a wealth of knowledge. I learned so much during the process. I was able to find a home and Michael was able to help me get a good deal by communicating and navigating with the seller's side with his charm, intelligence and experience. Finding a Realtor who cares and is talented was really hard for me. I'm glad I was able to find Michael. He looked out for me like a big Brother even though the house was not an expensive big property. He is on top of his game like a Lebron James or Michael Jordan. Definitely highly recommended and will be using him in the future for all real estate needs.

My Service Ratings
08/13/2021 - Not Provided
I know Michael through a former coworker and friended him in Facebook in 2018. I had asked him then about possibly listing our home, and after crunching the numbers, it seemed the timing wasn’t right. 2021 clearly changed all of that with a crazy good sellers market. While following Michael, he would post encouraging articles concerning the market, with balanced, realistic advice. The timing seemed right, and we decided to list. We worked with Michael in a plan that best suited both our needs and also what we felt we needed to do to make our property most marketable. After listing the home on a Thursday, we already had the winning offer from a very well pre-qualified buyer by Friday (along with other offers from qualified buyers.) Closing was a cinch. The buyer was as excited to buy our house as we were to sell it. We stuck to Michael’s plan, and it paid off big time. Nearly 12% over list. We hit our personal target on the nose, literally, and exactly. But we knew where we’d be because Michael educated us. Michael will tell you that “the market will speak” when selling your home. But make no mistake, Michael knows the market. You’d be hard pressed to find a better marketer as a realtor. We emphatically recommend Michael Cantrell.

My Service Ratings
11/26/2020 - Not Provided
Best realtor you can have ! Michael is a trusted advisor that treats your home purchase or sale as if it was his own. I currently own a business in California and I'm looking to expand in Texas, especially the DFW area. I needed the help of a realtor that will dedicate a lot of time to my search, and guide me through the process. I had very little time available, and I wasn't too familiar with the area. Here is where Michael's expertise and guidance came in. Through out the search, he took his time to research each and every property that I was interested in, and inform of all the pros and cons of each one. As I was remote through out the entire time, he Facetimed each property walk, did his research fast, and placed our offer within hours. Because of his knowledge, professionalism and expertise, I got the house of my dreams, at an excellent price, even though there were several other offers, and the closing window was short. Not only I got what I wanted, I even got equity already in the property. Michael, I can't thank you enough , you have been essential in my new home purchase. You for sure are my real estate agent for life.

My Service Ratings
07/10/2020 - Fred Komlosi
Michael was very knowledgeable and helpful during my home search. He also had excellent contacts for financing, home inspections, and foundation analysts. I highly recommend Michael to help you with your real estate needs.

My Service Ratings
03/25/2020 - Not Provided
Michael had helped us both with buying and selling properties. We love him! He is very thoughtful, professional and extremely thorough. We met him at an open house and right from the start, it was so easy to talk to him. We find him very knowledgeable about the areas that we were looking at. It really didn’t take that long to find what we were looking for, and Michael was very attentive in every step during negotiation and all the way through closing. We knew we wanted to continue his service when we decided to list our home. Michael came through and did not disappoint us. He walked through the property and provided us with a detailed list of what to focus on. He was also right on point with the market value. We absolutely loved the extra effort that Michael put into the listing (verbiage, professional pictures, etc) We got multiple offers within 24 hours.Another big bonus: we become friends and love trading stories about sports and kids. Definitely will work with Michael again at the next opportunity.

My Service Ratings
02/14/2020 - Not Provided
Michael should be promoted to saint status. Our house hunting experience was just that, an experience. We looked at so many houses I was ready to throw in the towel but Michael happily showed us houses. He knew how to handle my hubby not being "ready" to purchase a house but knew how to get him to understand that renting was not the way to continue going. We highly recommend Michael to anyone who is in the home buying process.
